When using the AutoTask Find Resource it comes back with an error. The Resource ID id exists as I have used Postman to validate the ID and it returns the correct record. I am not sure what I am doing wrong:
any help is appreciated.
Question
Record not found when using the AutoTask Find Resouce
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+14- Zapier Orchestrator & Solution Partner
Hi
Can you post a screenshot of the Zap trigger step you are using?
Make sure there are no extra spaces before/after the mapped variable.
Can you post a screenshot from Autotask that shows the same Resource ID?
- Beginner
HI Troy, here is the flow, the trigger is a simple on Ticket creation:
The find contract works fine. Using Postman here is the record in AutoTask:
here is the find resource info:
+14- Zapier Orchestrator & Solution Partner
Try one of these actions as a workaround using the Autotask API.
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