Having trouble mapping the product descriptions in to QBO . When i config the find product i get the full name , description and all info . At the make invoice step i see the data and the description field is missing. What i get on the invoice is the product name and in the description i get the name again and no product description , i have tried mapping many fields with no luck .
Best answer
Product Description Not Mapping In to QBO
Best answer by Troy Tessalone
You need to map the Description from Zap step 8, not from Zap step 4.
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+14- Zapier Orchestrator & Solution Partner
- 34070 replies
Hi
Post screenshots showing how Zap step 4 is configured as well as the outline of your Zap steps so we can see the logic flow.
+14- Zapier Orchestrator & Solution Partner
- 34070 replies
- Answer
You need to map the Description from Zap step 8, not from Zap step 4.
+11- Community Manager
- 9736 replies
Glad to see Troy was able to help get things sorted here,
Really appreciate you taking the time to follow up and mark a best answer, this helps to surface the solution to other members that might be having the similar trouble.
Feel free to reach back out if we can help with anything else. In the meantime, have a great weekend! 😎
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