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Hi,
I’m getting a formatting error with my zap - Squarespace form > Zapier > Gmail

Zapier has always sent a plain ‘John Smith’ as the name, but now it is sending it with brackets  {First=John, Last=smith}

 

Any suggestion on how to solve?

Hi @RSmith 

Good question.

Please post screenshots to give context about the formatting issue, thanks.

I’m having the same issue the past few days and I couldn’t find how to fix it.

 

This is how I received an automatic reply after running a test.

 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

 

@Tamar 

Please post screenshots with how your Zap step is configured, thanks.

The data is coming from squarespace, it’s affecting some forms but not others 

 

@RSmith 

Best to raise this issue with Zapier Support via a ticket here: https://zapier.com/app/get-help

Hi Troy,

Here’s a screenshot of the zap:

 

@Tamar 

Best to raise this issue with Zapier Support via a ticket here: https://zapier.com/app/get-help

Well, I'm wrong, it won't happen, Summit, you'll be happy with my work

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