Hello, I’m experiencing a huge delay in zap polling time. I’m a pro plan user so should be 2 mins, however, every zap is taking 10-20 mins to fire off. I have “2 minutes” set in the polling time for all zaps. Anything I’m missing or anyone else expererience this and have a solution? This has been happening for the last week.
Thanks!
Pro Plan User (2 mins polling) - Experiencing 10-20 mins polling for all zaps. Help!
Hi
For us to have more context, post screenshots showing your Zap trigger step.
Zapier Status page doesn’t indicate recent incidents related to polling triggers: https://status.zapier.com/#incidents-list
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
Hi Troy,
Thanks for looking into! Here’s a screenshot attached
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/ec4f4656-113a-4d02-a12f-b5c8f447ce3d.png)
The Contact field likely expects a Contact ID rather than an email address.
How to map variables to dropdown fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/ed1633d4-c948-4318-8f55-2c1f899e56fb.png)
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