Hello, I’m experiencing a huge delay in zap polling time. I’m a pro plan user so should be 2 mins, however, every zap is taking 10-20 mins to fire off. I have “2 minutes” set in the polling time for all zaps. Anything I’m missing or anyone else expererience this and have a solution? This has been happening for the last week.
Thanks!
Pro Plan User (2 mins polling) - Experiencing 10-20 mins polling for all zaps. Help!
Userlevel 7
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26 June 2024
Hi
For us to have more context, post screenshots showing your Zap trigger step.
Zapier Status page doesn’t indicate recent incidents related to polling triggers: https://status.zapier.com/#incidents-list
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27 June 2024
This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.
Hi Troy,
Thanks for looking into! Here’s a screenshot attached
Userlevel 7
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- 27637 replies
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27 June 2024
The Contact field likely expects a Contact ID rather than an email address.
How to map variables to dropdown fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps
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