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Pinterest error: The app returned "Invalid request: {'board_id'

  • September 26, 2023
  • 3 replies
  • 372 views

Hi, I keep getting this error on my Pinterest and Instagram Integration.

Error Message: The app returned "Invalid request: {'board_id': '1034420676851162808', 'media_source': {'source_type': 'image_url', 'url': 'https://zapier.com/engine/hydrate/1694999/.eJyFkMtugzAURP_FC1YB7BgbGwlVpI9EifpQq0htN5ZrO0AS7BR...". Invalid request: {'board_id': '

 

Can someone help me? 

Thank you!

Best answer by ken.a

Hi @kalikayap,

It looks like you’ve reached out to our Support Team about this issue and their suggestion solved the error. I’ll be sharing the details here so that our other amazing Community members might find this helpful:

I did some googling and found that this field has a character limit of 500; the data mapped in that field are longer than 500 characters. We can fix this with a truncate step! I've recorded a short gif showing how to set that up: 

44f0ad656da404ef26d752a91ffa5324.gif
(view larger)

I hope that helps! Let me know if you have any other questions and I'll be more than happy to assist.

 

 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • September 26, 2023

Hi @kalikayap 

Good question.

Please post detailed screenshots with how your Zap steps are configured to help us have more context.


  • Author
  • New
  • September 27, 2023

Hi, 

Here’s the steps that is currently configured.
 


Thanks!


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • Answer
  • September 27, 2023

Hi @kalikayap,

It looks like you’ve reached out to our Support Team about this issue and their suggestion solved the error. I’ll be sharing the details here so that our other amazing Community members might find this helpful:

I did some googling and found that this field has a character limit of 500; the data mapped in that field are longer than 500 characters. We can fix this with a truncate step! I've recorded a short gif showing how to set that up: 

44f0ad656da404ef26d752a91ffa5324.gif
(view larger)

I hope that helps! Let me know if you have any other questions and I'll be more than happy to assist.