Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hey Zapier community!

We recently switched to using PDFfiller to fill out property-specific contracts to send out through signature. I’m having one issue and it seems minor, but I’m hoping someone here can clarify.

I’m triggering from a Close CRM custom activity for all my info, but the main issue is when setting up the task to create the filled document, my fillable document is not populating as an option for a “Base Document”. I also tried doing a search step to see if that was the issue but it couldn’t find the document at all.

Does PDFfiller just take awhile to speak to new documents? Or is there a setting I’m missing within PDF filler?

TIA!! ☀️

Hey Zapier community!

We recently switched to using PDFfiller to fill out property-specific contracts to send out through signature. I’m having one issue and it seems minor, but I’m hoping someone here can clarify.

I’m triggering from a Close CRM custom activity for all my info, but the main issue is when setting up the task to create the filled document, my fillable document is not populating as an option for a “Base Document”. I also tried doing a search step to see if that was the issue but it couldn’t find the document at all.

Does PDFfiller just take awhile to speak to new documents? Or is there a setting I’m missing within PDF filler?

TIA!! ☀️

Also would like to note that though I’m notated as “beginner” here, this account is only used for troubleshooting and Zapier forums. I would consider myself intermediate and fairly experienced with Zapier.

Hi @Macc 

Good question.

Can you post screenshots with how your Zap steps are configured to help give us more context?

Also include screenshots with the field you are having an issue with.

Zap setup from Close Custom Activity to Fillable PDF (Custom activity grabs necessary fields for contract fill such as Close of Escrow, Price, etc.)
PDFfiller view showing fillable template I’m wanting to use for this Zap

 

Hi @Macc 

Good question.

Can you post screenshots with how your Zap steps are configured to help give us more context?

Also include screenshots with the field you are having an issue with.



Hey @Troy Tessalone, I went ahead and posted the screenshots above. This zap should be fairly simple once I figure out why I can’t find my “base document”, it’s just the two steps, and then this would trigger another 2-step zap to send to docusign for signatures.

 

@Macc 

Check your pdfFiller Zap app connection here: https://zapier.com/app/connections

You may need to adjust permissions/settings pdfFiller.

OR try using the Custom option to set the Base Document ID, which may be visible in the browser URL when viewing the document in pdfFiller.

 

Thank you for this!! I did realize that you were correct in your first assumption and it logged into an old account. But I did decide to use the template ID and it also worked! 

Thanks Troy! You’re a rockstar. Cheers! 

Hi @Macc,

Awesome! I’m glad to hear Troy pointed you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊

Reply


Terms & Conditions