Question Filler Tool Asking for Password - Need Help Troubleshooting Password Prompt Issue

  • 6 April 2023
  • 1 reply

Hey there,


i am having troubles with the pdf filler tool from

  1. Although i deleted the set password for the pdf, it still asks for one when i try to open the pdf downloaded from the link generated
  2. The downloaded pdf has this weird name i gave the original .docs months ago. I obviously changed the name when I converted it into a pdf and uploaded this pdf to aswell with the correct name!

Especially the password-problem is a little bit annoying since i don’t want my customers to type in a random password.


Kind regards

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1 reply

Userlevel 7
Badge +6

Hi @wecker,

Welcome to the Community! 🎉

Before we dig deeper into this, please share a detailed screenshot with how your Zap is configured to give us enough context. Please don’t include/blur out any personal information in the screenshot.

Thanks! 😊