I’m trying to integrate GiveButter and QuickBooks via Zapier.
The payment method field that I inputted didn’t transfer to the QuickBooks Online payment method field on the Sales Receipt even though everything was inputted correctly and the test transaction successfully went through (except for the payment method field).
Can someone please help? Thank you in advance.
Best answer by Troy Tessalone
You may need to use a lookup table to translate the value from Givebutter to the expected dropdown option internal ID value for QBO.
Post screenshots showing the dropdown list of options from QBO.
+14Help link for mapping dynamic variables to dropdown fields:
My input actually is already a custom value (see attached), but it’s still not mapped to QuickBooks Online sales receipt “Payment method” field.
Any idea why?
+6Hi
I’m jumping in to see if I can help!
Usually dropdown fields in Zaps requires an ID for it to be sent correctly. You’d need to remap data on that field and you should map the required ID that QuickBooks Online is looking for.
You can learn more about that here: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps#01H7FR09FB7ARYVVE14MD4R0QJ
Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!
+14You may need to use a lookup table to translate the value from Givebutter to the expected dropdown option internal ID value for QBO.
Post screenshots showing the dropdown list of options from QBO.
Thank you everyone! Using the lookup table to translate the value to a specific internal ID value for QBO works :)
I appreciate the help!
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