Skip to main content

If I have 4 choices, the path only checks the first choice and then stops. How do I get it to go to the next path and the next path until if finds the correct path?

Hi ​@Eric G. 

Help info about Filters: https://zapier.com/apps/filter/help

For us to have more info, post screenshots showing how your Path Filter steps are configured in EDIT mode.


Hi ​@Eric G.,

Welcome to the Community! 🎉

Just giving a quick nudge here to share a screenshot of your Paths setup so that we can take a closer look at the issue that you’re running into.

I'll be keeping an eye out for your response!


Thank you so much!!   I work full time and were so busy I don’t have much time to work on this.  I really appreciate your assistance.

I am trying to create a new calendar appointment in Zoho Calendar and a new Task in Zoho CRM. The calendar event will be created on the calendar selected on the Quote as well as the start date/time and end date/time. 

 

Right now it works if the Quote has the matching field “Pick Up” but of the filed is “Customer Drop Off” or “Mobil Tech” then it doesn’t work. As if it just stops at the first path,

Let me know if this screen shot is helpful. I’ll take whatever screen shots you want, just let me know.

 

 


I figured you would need the next steps so here they are.

 

 


Hi there ​@Eric G.,

Thanks for the screenshots!

It looks like you're only testing the Path step, which doesn't provide a complete picture of the entire workflow. I recommend publishing the Zap and testing it live by creating a new estimate in Zoho Books. This will allow you to see the Zap working as intended. Additionally, your Path setup looks correct!

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


Reply