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Hi,

 

I’m getting this output from email parser: Email: XXX@XXX.com mailto:XXX@XXX.com

It should only be: XXX@XXX.com and I don’t know why or even where the mailto:XXX@XXX.com is coming from.

 

Thanks

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing sensitive details.

Hi ​@FranshieOutfitters 

Add this Zap action: Formatter > Text > Extract Email

Thanks. I need the extra step even though I’m using email parser already?

​@FranshieOutfitters

Yes, if the email parser is not outputting the desired value.

Options:

  • Fix the email parser to only out an email address
    OR
  • Add a Formatter step

Hi ​@FranshieOutfitters,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

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