Just created my first zap to take a comments submission from my website, parse out the contact info, feed the comments entered into the form to a chatbot I created and send back an email with the contents of the bot. I’m getting stuck in not being able to send the email back to the parsed sender email address. I can see it in test when I run it my email address gets added to the To email instead of the parsed email.
Question
Parsed email address is not being mapped to receiver field onbound email. What gives?
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+6- Zapier Staff
Hi
Welcome to the Community.
To ensure your Zap successfully sends emails to parsed sender addresses, verify that the parsing step accurately extracts the email and that the correct dynamic field is mapped in the email action's "To" field. Use valid test data, review Zap history for errors, and re-test the Zap after making adjustments to confirm everything functions properly.
Feel free to reach out if you have any questions or need further assistance.
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