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Our zap gets disabled because "The app returned "Not Acceptable"."

  • April 17, 2025
  • 2 replies
  • 51 views

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I created a zap that intends to send a slack message to a private channel when a new task is created in productive. 


The tests all work correct, but when I save the zap it’s turned off and it says:
The app returned "Not Acceptable".

As all the tests are working, I have no idea why the zap gets turned off? the zap history is empty so that also gives no information.

Best answer by Born Digital

solved it, apparently zapier needs read and write permissions on productive, even though it should not be writing anything 

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2 replies

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  • 1 reply
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  • April 17, 2025

solved it, apparently zapier needs read and write permissions on productive, even though it should not be writing anything 


JammerS
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  • Zapier Staff
  • 3527 replies
  • April 18, 2025

Wow! Thank you for confirming that your resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.