OpenAI Whisper invalid_request_error

Hi @Niels_F 

Help article about how to send files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

Check the field description for guidance.

The File field expects a file url or file object, rather than the subject line of the email.

thank you, @Troy Tessalone. I’m not quite there yet!

I thought the purpose of the New Inbound Email was to get the MP4 file into Zapier so that it could then be linked up with Whisper. If I click in the *File (required) box, I get the following options:

If my two options (per the link you provided) are to use ‘a file object or certain types of URL links’, I can’t see how I access a file object apart from the listed options (which don’t seem to include this audio file specifically). Is my only option, then, to create a publicly accessible URL link?

Thanks again

@Niels_F 

The Attachment field is a file object.

NOTE: Multiple files on an email will result in a ZIP file.

I recommend using this Zap trigger: Gmail - New Attachment

thank you, @Troy Tessalone. I’ve changed it to Gmail - New Attachment and used a specific file object but I’m still getting the invalid_request_error message:

any ideas?

@Niels_F

Post updated screenshots with how your Zap step is configured along with the encountered error.

The File field expects a file object or a file url, rather than a string of text that is the file name.

Help article about using files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

@Troy Tessalone, here are the updated screenshots. I think I’ve followed the instructions in the article about using files but it’s certainly possible I’m missing something obvious.

Thanks again!

that worked. Thank you very much for your patience, @Troy Tessalone!

That’s awesome @Niels_F! Big thanks to Troy for lending a hand here.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗