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OpenAI connection error: API Token is either missing or invalid

  • August 6, 2024
  • 1 reply
  • 35 views

I was trying to connect my OpenAI account to Zapier, but when I attempted to do so, I encountered the following error:

We hit an error adding your new account. Authentication failed: The app returned 'API Token is either missing or invalid'.

I've made sure to click "Allow" or "Accept" on the permission popup, double-checked that my account has the correct permissions, and reviewed the help documentation. 

I also reviewed my account and API key in OpenAI and couldn't find any mistakes. I suspect there might be an issue with my API key, but I tested it in Postman, and it worked correctly. 

Could you please help me figure out what might be going wron

As you see everything is ok. any body could me help me.

Thanks.

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 6, 2024

Hi @Vykthor 

Help links for using OpenAI in Zaps: https://zapier.com/apps/openai/help

 

Try this tip: