Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Odoo error: We hit an error adding your new account”authentication failed: Fault (code AccessDenied) occurred.

  • December 20, 2023
  • 3 replies
  • 80 views
M

Hi, recently i tried to connect zapier to my Odoo data base and I already tried with both options, Odoo CRM and Odoo Erp Self hosted, and it sitll appear the message 

“We hit an error adding your new account”

authentication failed: Fault (code AccessDenied) occurred. Message: Access Denied

 

 

So what can i do to connect zappier to odoo?  for me is important to creat leads from my website forms

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • December 20, 2023

Hi @MKT BLAC 

Have you reviewed this available help article?

https://help.zapier.com/hc/en-us/articles/8495994750733-How-to-Get-Started-with-Odoo-CRM-on-Zapier

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
M
  • MKT BLAC
  • Author
  • New
  • December 20, 2023

Hi, this article only shows the steps to connect Oddo, I know the steps already, the thing is that I am not able to complete de log in through zappier. 

Greatings

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • December 21, 2023

Hi there @MKT BLAC,

I’m jumping in to see if I can help!

Is this error occuring when trying to connect Odoo? If so, can you let me know the answers to the following questions:

  • What version of Odoo are you using?
  • Are you on the odoo.com domain?
  • Are you on the enterprise version of Odoo?
  • Is your Odoo self-hosted?
  • What cloud software is you Odoo installed on?

Please keep me posted!

Terms & ConditionsAccessibility statement