About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • Troubleshooting
  • Odoo error: We hit an error adding your new account”authentication failed: Fault (code AccessDenied) occurred.
Question

Odoo error: We hit an error adding your new account”authentication failed: Fault (code AccessDenied) occurred.

  • 20 December 2023
  • 3 replies
  • 18 views
M

Hi, recently i tried to connect zapier to my Odoo data base and I already tried with both options, Odoo CRM and Odoo Erp Self hosted, and it sitll appear the message 

“We hit an error adding your new account”

authentication failed: Fault (code AccessDenied) occurred. Message: Access Denied

 

 

So what can i do to connect zappier to odoo?  for me is important to creat leads from my website forms

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @MKT BLAC 

Have you reviewed this available help article?

https://help.zapier.com/hc/en-us/articles/8495994750733-How-to-Get-Started-with-Odoo-CRM-on-Zapier

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M

Hi, this article only shows the steps to connect Oddo, I know the steps already, the thing is that I am not able to complete de log in through zappier. 

Greatings

 

ken.a
Userlevel 7
Badge +6

Hi there @MKT BLAC,

I’m jumping in to see if I can help!

Is this error occuring when trying to connect Odoo? If so, can you let me know the answers to the following questions:

  • What version of Odoo are you using?
  • Are you on the odoo.com domain?
  • Are you on the enterprise version of Odoo?
  • Is your Odoo self-hosted?
  • What cloud software is you Odoo installed on?

Please keep me posted!

Terms & Conditions