Hi, I'm trying to reconnect my Odoo instance, with custom domain.
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/dcc623e4-7e72-4a98-8150-32808d64da02.png)
But I get the following error message:
“We hit an error adding your new account
authentication failed: Fault (code AccessDenied) occurred. Message: Access Denied”
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/af691106-7d4e-4314-8f90-fce7cfdd25fd.png)
My Odoo version is currently 14 . But we will soon upgrade to 17.0
Are these versions supported?
I created an API Key Ready, for the connection and it didn't work.
I tried it with the normal password and it didn't work.