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Question

Octoparse error: "We hit an error adding your new account"

  • 10 June 2023
  • 3 replies
  • 48 views
soomroali

I cannot connect my Octoparse account to Zapier, when I try to connect the error "We hit an error adding your new account" pops up.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @soomroali 

Good question.

You can try connecting the app in a new/different private browser to see if that resolves the issue.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
soomroali

I have opened it in incognito window as well but facing same problem

Troy Tessalone
Userlevel 7
Badge +14

@soomroali 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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