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Question

Notion account connection issue

  • September 27, 2024
  • 4 replies
  • 90 views

I’m trying to sign in to Notion in a zap (also tried from the “accounts” section) but I’m getting this error when I select the workspace I need: 

I’ve already signed out from other zapier accounts that were using that workspace. 

I there anything else I can try? 

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4 replies

  • New
  • September 28, 2024

I have the exact same error as well, need help!


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 28, 2024

Hi @Israel Torres and @CHT 

Help links for using Notion in Zaps: https://zapier.com/apps/notion/help

Tip to try:

 


ken.a
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  • Zapier Staff
  • September 30, 2024

Hi @Israel Torres and @CHT,

I checked our notes and it looks like the account needs to be on an Admin role in order to use the Notion integration. If you haven't yet, please check this page for more info: https://help.zapier.com/hc/en-us/articles/8496102470541-How-to-get-started-with-Notion-on-Zapier

After ensuring that the proper account permission is set, kindly add the account as a New Connection through the My Apps page: https://zapier.com/app/connections

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

 


SamB
Community Manager
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  • Community Manager
  • October 17, 2024

Hey there @Israel Torres and @CHT

I just came across your posts here and wanted to check how things are going. Did adding a new connection for Notion with an Admin role is assigned help to get rid of those errors?

If you’re still stuck or have any further questions please do let us know - happy to assist further! 🙂