We are trying to transfer data from Jotform to Brevo via Zapier. It worked in our tests but now we have the problem, that not every attribut from our jotform form is transferred into Brevo. We can see E-Mail-Adress and name, but not the answer to the yes/no question in the form. This is essential, since we added an automatisation in brevo based on this attribut. I can’t seem to find any mistake or error.
What can I do?
+14Hi
For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.
+11Hey
Were you able to get this sorted? If not, it could be that the fields available in test records differ to the fields when the Zap runs live. In which case, you could try using a recent Zap run as the test record for the Zap so you can map the fields that are available when the Zap runs live.
You can learn more about how to do that here: Modify test records in Zaps > Select from previous Zap run
Want to make sure you’re all set—so if you run into any trouble with that, or you found another solution that worked, please let us know! 🙂
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