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Question

No subscription found / Create a subscription in your Stripe Account

  • 8 March 2024
  • 3 replies
  • 24 views
Y

Hey, here's my Zapier command: When a membership in Stripe is canceled, it automatically records when the membership is terminated and after this period this member is kicked out of the powerful network.

Now the problem is that it tells me I don't have a subscription in Stripe, which is not true. 

This payment link alone: https://buy.stripe.com/8wM4ip12J76B8r63cd shows that I have a subscription. I have already reconnected the Stripe account and also manually created a subscription in Stripe. Does anyone have any ideas? 

 

And does anyone know whether this Zap is possible at all? 

Kind regards 

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Yoann B. 

A subscription needs to be canceled for there to be data sent to the Zap trigger step to then use to configure the Zap action steps.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Y

Thank you, that worked. Now I get this error spit out. :/ 

Troy Tessalone
Userlevel 7
Badge +14

@Yoann B. 

We will need to see screenshots with how step four is configured in EDIT mode.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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