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Question

No options available for creating a document from a template in Google Docs


Hi Everyone,
 

Hope you're doing well. Just wanted to ask if you know what's the workaround for this issue:


I'm trying to create a new word doc from template.

I can select the folder containing the template, but when I'm about to select the Template Document, nothing shows up. I get the "No Options are Available"

 

Troubleshooting steps I've done:

  1. Made sure the path to document is correct
  2. Reconnected Google Doc account
  3. Used the Google Doc link ID under Custom
  4. Added Search step but still unable to find the file

 

Also, I've read somewhere in the community help that when the templates are in the root folder of Google docs, Zapier can read them. However, when they are in any sub folder, Zapier cannot read them.

The document I'm trying to locate is 6 sub-folders deep, is that what's causing the issue??

 

Folder path:

2 marketing sales > 2 sales > 1 Associate > 1 template > 1 client file > 3 offer > 1 offer > 1 offer and loi template > 1 Loi > Template Letter of Intent

 

AD_4nXf9zWkcWRW5J1O7mwtpcpRiYy4NOJnUXrFtUuh_jZoMPKVR9i-TyVMH4p45Yxe0a3iIjUflOuzqN0IhRW8is3_5RZQO7aqWTZPdJri3Kklye5P7WusYKaUpqhkA8SB2egy3KS3rQw?key=qOPjYotVEwqeI_ITnc-__zYV

AD_4nXehMM2325-35QpUb3NLoWnXBoUbcIWbEYjdfQyHiUm1v2u6CSgqrChKcxX0MYdvWLmlxTbkAnXNqzWDsiRQtfpzZE85Ph07jzt2y5VI6K6uSs-luVjDbr82dG5MjpQSEESvtj8TlA?key=qOPjYotVEwqeI_ITnc-__zYV

 

 

AD_4nXeFxv8JxeObYQlILbyDc3XNFPpvyzAXgZ3MFuBN4UkPlVIL9nIEiE9BSGPhi7uIG1DyWOIXge0O0tbWEGooLkD617VRcCzZC53oh_fLe4lD0ZkSSod9W7hafMMxIKCaAeMvi5XRHw?key=qOPjYotVEwqeI_ITnc-__zYV

AD_4nXfuBvjuvRqLOj1XWB5vOXJEd2vJj0fD2BDA7BRnsgu1Jvi3ywZmKW39GGzGYcI0J_bVonrjaO6XvQzDoFNlHN850Gul-UCzyFMSmAaHjAmUBSh8UHL9M0e6Ni7bw9Dwy1TkT_eF6w?key=qOPjYotVEwqeI_ITnc-__zYV

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2 replies

  • Author
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  • 1 reply
  • March 10, 2025

Hi ​@Troy Tessalone ! I hope you can provide some insight. Thank you!


Troy Tessalone
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Hi ​@leoedano 

May be because the GDoc Template is shared with you VS you being the owner of the GDoc Template for the connected GDoc app account in Zapier.

 

For the Template Document field, you can try using the [...] button to switch to ‘Custom’ mode, then map a dynamic variable or set a static value that is the ID of the GDoc Template File to use.

 


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