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Hi,

 

When a new user signs up in Sharetribe, I want to create a new/update record in my Hubspot CRM. If the user doesn’t exist it would create a new record, and they already exist it would update the record. The user has a “User Type” that is breaking the zap, but I’m not exactly sure which side I have to fix. Please see associated screenshots. Thank you!

Hi @brettjw 

Use a Lookup Table to translate values from Sharetribe to HubSpot.

 

HubSpot expects the values on the right side to be passed for each option.

e.g. eventhost > event_host

 

So I could just change the Hubspot user type fields to match the Sharetribe “internal name” fields? (rather than do a lookup?)

@brettjw 

Yes, or vice versa, just be careful as that can possibly have breaking impacts on the data in each app.

Understood - thanks Troy

That’s great @brettjw! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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