Hi all,

I have a zap set up to create a new deal in Hubspot when a new row is created in Smartsheet. The final step in the zap pushes the Hubspot ID back into the Smartsheet row so it can be called upon when a separate zap runs to update the Hubspot deal when an update is made to the row in Smartsheet.

I have a problem though. Sometimes the zap runs before smartsheet has had chance to populate lookup fields required to flesh out the Deal. And sometimes it runs before Smartsheet has had chance to create a valid row ID. This means sometimes the zap doesn’t run at all or mostly, I get two new deals created in Hubspot. One with various details missing and a ‘duplicate’ deal, albeit one which contains all the data I need and can be updated with the Update Row-Update Deal zap. 

Delaying the zap has no effect as the delay does not (re) call Smartsheet for the missing details once the time is up, it just proceeds with what has already been delivered. I am contemplating setting up some python code to call the smartsheet repeatedly up to 10 times to allow time for the lookups to populate and the ID to post but it’s looking like a time-consuming exercise for what I am guessing is a common problem.

On that basis I am wondering if the zapier community had any other light-touch solutions they could propose that would not involve this deviation into coding python...not a practice I am super familiar with I must say.

Or perhaps there is some other component of my two zaps that is causing the duplicate?

Thanks in advance.

JB