I have a 3 Step Zap. When I have new leads come from my landing page, Zapier creates the lead in Salesforce, then adds the lead to a campaign. I’ve tried half a dozen tests this morning. All with unique names, phone numbers and emails. The leads are created, but not added to campaign. Zapier emails me and says leads are already in the campaign. I’ve sent tests from different computers, thinking maybe its matching IP addresses. Still the same, “lead is already in campaign”. Any ideas what could be causing this?
Question
New Leads sent to Salesforce won't add to Campaign
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Please post detailed screenshots with how your Zap steps are configured in order for us to have context, thanks.
Also, if you turned the Zap ON and tested live, then you can check the Zap Runs history details to see the data IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/
As I send the pictures I think I understand what is happening…Its using an actual lead, call the lead “John from Charlotte” (I blacked out the actual leads information) from the landing page to sync everthing from step 1 to step 2, but I think with Step 3 it’s actually trying to add “John from Charlotte” to the campaign every time a new lead signs up. So I’m guessing I’ve set this up wrong. Just not sure how to correct it. Thanks!
I just set this Zap up yesterday, first one I’ve ever done by myself. Hasn’t worked since setup test.
+8- Zapier Staff
Hi
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.