New inbound email step multiple triggers

Hi ​@AutomateResonate 

That depends on:

• how email is being sent to that email address
• how the Zap action steps are configured

NOTE: You may want to use a different email Zap app, such as Gmail.

https://zapier.com/apps/gmail/integrations#triggers-and-actions

Thanks ​@Troy Tessalone!

• It is being forwarded from our work email address (single forward only),
• zap actions are straightforward - no looping, using a POST webhook at the end to send to another zap
   

  

   

​@AutomateResonate 

You can add Delay (After Queue) logic and logging in a Zapier Table to make sure only 1 instance of the email is processed.

Those will use 0 Tasks in Zap Runs.

You can try opening a ticket with Zapier Support for them to investigate more: https://zapier.com/app/get-help

Thanks Troy. Yes we tried implementing a delay after queue, and even a fingerprint storage to check for identical emails, however because the trigger occurs simultaneously, it didnt work. I’ve raised a ticket with zapier support. Appreciate your input.

​@AutomateResonate 
Delay After Queue will work even with Zap Runs triggered close together.

You need to make sure the Zap Runs use the same Queue.

You need to find the data after the Zap Run to then use to filter.

If you need help implementing, there is a directory of Certified Zapier Experts: https://zapier.com/experts

Hi ​@AutomateResonate 👋

Did Troy’s reply help to point you in the right direction—did you reach out to a Zapier expert to get this solved?

If you did solve it, we’d love to hear what the solution was! It could be really useful to others that might be having similar issues.

And if you’re still stuck at all just let us know, happy to lend a hand! 🙂