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I have created a Zap which triggers when a new filenote is created in Actionstep. The testing works perfectly but when published nothing triggers (i.e. it isn’t filtered or errored etc.). Any ideas?

Hi @CWG101 

The Actionstep status page doesn’t indicate any recent/ongoing incidents: https://status.actionstep.com/

You may want to try reaching out to Actionstep Support for possible guidance.

This was a bug at Actionstep - the workaround was to turn off the formatting option on the filenotes - this let the zap trigger as it should.

That’s awesome @CWG101! Thanks for sharing the workaround here. This will be helpful to our other amazing Community members who might have a similar issue.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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