Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I have created a Zap which triggers when a new filenote is created in Actionstep. The testing works perfectly but when published nothing triggers (i.e. it isn’t filtered or errored etc.). Any ideas?

Hi @CWG101 

The Actionstep status page doesn’t indicate any recent/ongoing incidents: https://status.actionstep.com/

You may want to try reaching out to Actionstep Support for possible guidance.

This was a bug at Actionstep - the workaround was to turn off the formatting option on the filenotes - this let the zap trigger as it should.

That’s awesome @CWG101! Thanks for sharing the workaround here. This will be helpful to our other amazing Community members who might have a similar issue.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply


Terms & Conditions