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Need to cancel account or remove credit card from it but I no longer have access to the email

  • April 6, 2025
  • 1 reply
  • 64 views

Hey everyone I have recently and unfortunately have lost email access to an account (it was corporate account) but in the process I left my credit card attach to that card (foolish I know) I was wondering how can I cancel the use of this credit card tied to that account, or if I should just wait the year renewal and do a chargeback, or maybe the most hassle for me would be to cancel the credit card altogether.

 

Thanks

Best answer by JammerS

Hi ​@necronet,

 

Welcome to the Community.

 

We're sorry to hear about your situation and want to help ensure your credit card information is secure. You don't need to wait for a renewal or cancel your card. Kindly contact our Zapier support team and submit a detailed request. Once received, we'll investigate promptly and work to remove your credit card from the account. 

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1 reply

JammerS
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  • Zapier Staff
  • 3527 replies
  • Answer
  • April 7, 2025

Hi ​@necronet,

 

Welcome to the Community.

 

We're sorry to hear about your situation and want to help ensure your credit card information is secure. You don't need to wait for a renewal or cancel your card. Kindly contact our Zapier support team and submit a detailed request. Once received, we'll investigate promptly and work to remove your credit card from the account.