Am periodically and randomly receiving this error when sending a teams message to a bot channel - the message is sending ok but the step is errored. Authentication is OK. any ideas?
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Hi
Help links for using Microsoft Teams in Zaps: https://zapier.com/apps/microsoft-teams/integrations#help
For us to have more context, post screenshots showing the encountered error along with how the Zap step is configured.
Hi Peter,
Thank you for reporting this issue! I can confirm we’ve seen this error come up intermittently when the Send Channel Message action executes.
The good news is that it is still sending the message correctly. To avoid having the Zap shut down if the error ratio gets too high, you can update the error ratio override settings for the Zap. Guide here: https://help.zapier.com/hc/en-us/articles/8496216132621-Zap-is-not-running#h_01HACWQRC7ZBV1PMACM6NP3E7C.
I’ve also added you to the bug report, and we’ll make sure to keep you posted once it is resolved.
I’m here to help if you have any other questions!
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