Skip to main content
Question

Need help with "No authorization information present on the request" Teams error

  • July 1, 2025
  • 4 replies
  • 104 views

I am erroring out one of our Zaps.  It is trying to send a message to Teams.  I am getting the following error.  However, it is actually working and creating the Teams message.  I Would appreciate if someone could tell me what this is and how to fix it.  

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • July 1, 2025

Hi ​@Janice Kohler 

Check your Zap app connections here: https://zapier.com/app/connections

You may need to reconnect the MS Teams Zap app connection.

Help links for using MS Teams in Zaps: https://zapier.com/apps/microsoft-teams/integrations#help


  • Author
  • Beginner
  • 1 reply
  • July 2, 2025

Hi ​@Troy Tessalone 

Thank you for the suggestion.  I added the connection, but I am still getting the same error message.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • July 2, 2025

@Janice Kohler 

Did you review the help links for possible guidance?

Help links for using MS Teams in Zaps: https://zapier.com/apps/microsoft-teams/integrations#help

 


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • 9736 replies
  • July 3, 2025

Hey ​@Janice Kohler, welcome to the Community! 🎉

Based on the error you’re seeing it sounds like there might be an issue with the authentication for your Microsoft Teams account that’s connected to the Zap. Can you try reconnecting your account to see if that fixes it?

And if you replay the errored Zap runs, are they successful, or do you still see a “No authorisation information present on the request” error?