Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am erroring out one of our Zaps.  It is trying to send a message to Teams.  I am getting the following error.  However, it is actually working and creating the Teams message.  I Would appreciate if someone could tell me what this is and how to fix it.  

 

Hi ​@Janice Kohler 

Check your Zap app connections here: https://zapier.com/app/connections

You may need to reconnect the MS Teams Zap app connection.

Help links for using MS Teams in Zaps: https://zapier.com/apps/microsoft-teams/integrations#help

Hi ​@Troy Tessalone 

Thank you for the suggestion.  I added the connection, but I am still getting the same error message.

​@Janice Kohler 

Did you review the help links for possible guidance?

Help links for using MS Teams in Zaps: https://zapier.com/apps/microsoft-teams/integrations#help

 

Hey ​@Janice Kohler, welcome to the Community! 🎉

Based on the error you’re seeing it sounds like there might be an issue with the authentication for your Microsoft Teams account that’s connected to the Zap. Can you try reconnecting your account to see if that fixes it?

And if you replay the errored Zap runs, are they successful, or do you still see a “No authorisation information present on the request” error?

Terms & Conditions