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My Zaps got deleted after hitting a 404-page error connecting to Webflow.


404 pages when trying to connect to webflow, then all my zaps are gone!! also my account wtf

Best answer by jesseBest answer by jesse

Hey @jamr! It looks like our support team still hasn’t heard from you on this issue. If you’re still having trouble, replying to that ticket is going to be the best way forward. For anyone following along, should you somehow lose access to your account, emailing our support team is the only way to start the process of account recovery: https://zapier.com/app/get-help

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4 replies

Troy Tessalone
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Hi @jamr 

Probably will be best to open a ticket with Zapier Support: https://zapier.com/app/get-help


jesse
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  • Architect
  • 1348 replies
  • May 19, 2022

Hey @jamr oh no! I have seen this happen before when someone has multiple Zapier accounts or a misspelling in the email address of the account they built everything in. Then, when they log in with the correct account, everything is gone!

That might not be exactly what’s happening here but I see you have emailed our support team about the issue. They will be digging into this soon - stay tuned!


jesse
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  • Architect
  • 1348 replies
  • May 23, 2022

Hey @jamr! Just following up on this thread. I see you were able to reach out to our support team who replied to you last Thursday to ask for some follow-up information. If you’re able to reply to that ticket, they can help get things sorted out for you here. 


jesse
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  • Architect
  • 1348 replies
  • Answer
  • June 1, 2022

Hey @jamr! It looks like our support team still hasn’t heard from you on this issue. If you’re still having trouble, replying to that ticket is going to be the best way forward. For anyone following along, should you somehow lose access to your account, emailing our support team is the only way to start the process of account recovery: https://zapier.com/app/get-help