Good day.
Update contact on RESPOND.IO to create / update on HUBSPOT. Test successful / Live ZAP not working
THE ZAP: Test Run - SUCCESS
LIVE ZAP RUN: Not successful
CONDITION TO RUN ZAP:
When we place the HUBSPOT or hubspot tag in the TAG BOX on RESPOND.IO this ZAP should run.
When I update the record and then place the HUBSPOT tag.. nothing happens?
Best answer by Francois H
From what I understand…
The 1st Action → “Update Contact in Respond” has triggers that activate the ZAP,
So I removed the conditional trigger as the 1st action already has conditional triggers.
That solved my problem.
+14Hi
Check your Zap Runs to see the DATA IN/OUT for each Zap step to help you troubleshoot why it was filtered: https://zapier.com/app/history/
+6That’s great news
Would you mind sharing the solution you found? This will be helpful to our other Community members who might run into a similar issue in the future.
Thanks!
From what I understand…
The 1st Action → “Update Contact in Respond” has triggers that activate the ZAP,
So I removed the conditional trigger as the 1st action already has conditional triggers.
That solved my problem.
+6Thank you for sharing the solution here
If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗
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