My Zap is automatically turned off

“I checked the logs, and we're getting the following error message when trying to turn on the Zap.

{
  "error": {
    "message": "(#200) User does not have sufficient administrative permission for this action on this page. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication.",
    "type": "OAuthException",
    "code": 200,
    "fbtrace_id": "XXXXXXXXX-XX-XXXXXXXXXX"
  }
}

Facebook permissions can be very granular, so we always start by double-checking that everything is set up correctly. When we're not getting the leads from Facebook it's often because the permissions are incorrect in either the Page Owner's Facebook Business Manager account or the Facebook Business Manager account connected to Zapier. 
 
Is the Facebook Account connected in Zapier the Owner of the Page? Alternatively, is there another Facebook Business Manager account that Owns the Page?
 
Does the connected user have 2FA enabled within their Facebook account?

Take a look at the step-by-step instructions on our community site to ensure that your Facebook account has the correct permissions to use Facebook lead ads. Here is a link to read about configuring the permissions settings so that Facebook Lead Ads will work with Zapier.
 
Facebook Lead Ads not triggering for new leads, pulling in sample or other issues?
 
Once you've checked these permissions settings, create a new connection to the Facebook Leads Ads app. 
 
https://zapier.com/app/connections/facebook-lead-ads
 
Next, please try creating a new lead using the Facebook Lead Ads Testing Tool. With the Zap turned on, can you go to the Facebook lead testing tool and submit a test lead?
 
Here's how to do it:

1. Visit the Facebook Leads Ads testing tool.
2. Select your Page & Form.
3. Click 'Delete Lead' to clear the current sample. This won't delete any live leads, just the sample lead.
4. Click 'Preview Form,' fill it out, and submit.

Then, click on 'Track Lead' and refresh a few times. You're looking for a 200 message, which indicates a successful connection and test submission.
 

(view larger)
 
If you see a 103 error, it means that CRM access has been revoked. In this case, you'll need to reset your Facebook Leads Access CRM permissions and establish a new connection for Facebook Lead Ads in Zapier.”