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Question

My Zap bot is hallucinating during chats

  • June 12, 2025
  • 4 replies
  • 12 views

My zap bot follows instructions for few chats but then starts to hallucinate 

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 12, 2025

Hi ​@Gdfzap 

Help links for using Zapier Chatbots: https://help.zapier.com/hc/en-us/categories/21955824514829-Chatbots


SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • June 17, 2025

Hey ​@Gdfzap, just checking in—did the help guides Troy linked to help to point you in the right direction? 

Let us know whether you still need any help in getting the chatbot to behave more consistently! 🙂


  • Author
  • Beginner
  • 1 reply
  • June 17, 2025

No! Unfortunately it did not. The instruction I initially wrote had initially started to work king of properly but as edited things here and there to make it as I wanted it to work the bit started to not output results as it started initially.  Things got pretty messy as I continued the links were not the same anymore more not proper results as expected. Also the difficulties I think is the bot keeps taking over the answer trying to get answer that it think are the proper once, even when it is instructed not to do so, but to stick to the prompt instructions.

it has been hallucinating! 


JammerS
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  • Zapier Staff
  • 3527 replies
  • June 18, 2025

Hi ​@Gdfzap,

 

I'm sorry to hear you're having trouble with your Zap setup. The issues may be related to inconsistent behavior after making changes. To resolve this, try reverting to a previous working version and simplifying the Zap to isolate the problem. Carefully review each step for correct configurations, especially dynamic fields, and check for overlapping triggers. Test each step with sample data, and contact Zapier Support with detailed info for further help if needed.

If you have any more questions or need further assistance, feel free to ask. We're here to help.