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Best answer

Monday.com error: (ColumnValueException) invalid value, please check our API documentation for the correct data structure for this column.

  • May 7, 2025
  • 5 replies
  • 363 views
B

I am trying create a zap between hubspot forms and monday.com. I have mapped it but am still getting errors

 

Failed to create an item in monday.com

(ColumnValueException) invalid value, please check our API documentation for the correct data structure for this column. https://developer.monday.com/api-reference/docs/change-column-values

 

The error indicates that there is an issue with the data being sent to monday.com, specifically that the values in your columns must adhere to JSON syntax and the expected format for the monday.com API. This often occurs when the input data contains invalid or improperly formatted values.

 

anyone know how to indicate what field is causing the issue?

 

Thanks

Best answer by JammerS

Hi ​@BRASIL-USA,

 

Welcome to the Community.

This error occurs when integrating HubSpot Forms with Monday.com through Zapier, which appears to stem from improperly formatted data sent to Monday.com. The error message suggests a mismatch between the data and the expected JSON structure for one or more columns. To resolve this, users should review the error message closely to identify any specific fields causing the problem. Next, they should check the column types on their Monday.com board, as each type (such as text, number, status, or dropdown) has unique formatting requirements. Referring to the monday.com API documentation can guide the correct data structure for each column type. Within Zapier, users should test their Zap to inspect the data coming from HubSpot and confirm it aligns with the expected format. If the issue isn't immediately clear, troubleshooting by temporarily removing fields one at a time can help isolate the problematic one. Once identified, users can use Zapier's Formatter tool to correct the data format before retesting the Zap to ensure successful data transfer without errors.

If you continue encountering issues, consider contacting Monday.com support for more detailed guidance on their API requirements or consult with Zapier support for further troubleshooting.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 7, 2025

Hi ​@BRASIL-USA 

For us to have more info, post these screenshots:

  • how your Zap step is configured in EDIT mode
  • the encountered error
⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
B
  • BRASIL-USA
  • Author
  • New
  • 2 replies
  • May 7, 2025

 Thanks, here are the screenshots. 

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • Answer
  • May 8, 2025

Hi ​@BRASIL-USA,

 

Welcome to the Community.

This error occurs when integrating HubSpot Forms with Monday.com through Zapier, which appears to stem from improperly formatted data sent to Monday.com. The error message suggests a mismatch between the data and the expected JSON structure for one or more columns. To resolve this, users should review the error message closely to identify any specific fields causing the problem. Next, they should check the column types on their Monday.com board, as each type (such as text, number, status, or dropdown) has unique formatting requirements. Referring to the monday.com API documentation can guide the correct data structure for each column type. Within Zapier, users should test their Zap to inspect the data coming from HubSpot and confirm it aligns with the expected format. If the issue isn't immediately clear, troubleshooting by temporarily removing fields one at a time can help isolate the problematic one. Once identified, users can use Zapier's Formatter tool to correct the data format before retesting the Zap to ensure successful data transfer without errors.

If you continue encountering issues, consider contacting Monday.com support for more detailed guidance on their API requirements or consult with Zapier support for further troubleshooting.

B
  • BRASIL-USA
  • Author
  • New
  • 2 replies
  • May 8, 2025

THANK YOU - FIXED!

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 3527 replies
  • May 9, 2025

Wow! Thank you for confirming that the resolution provided got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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