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I am trying create a zap between hubspot forms and monday.com. I have mapped it but am still getting errors

 

Failed to create an item in monday.com

(ColumnValueException) invalid value, please check our API documentation for the correct data structure for this column. https://developer.monday.com/api-reference/docs/change-column-values

 

The error indicates that there is an issue with the data being sent to monday.com, specifically that the values in your columns must adhere to JSON syntax and the expected format for the monday.com API. This often occurs when the input data contains invalid or improperly formatted values.

 

anyone know how to indicate what field is causing the issue?

 

Thanks

Hi ​@BRASIL-USA 

For us to have more info, post these screenshots:

  • how your Zap step is configured in EDIT mode
  • the encountered error

 Thanks, here are the screenshots. 

Hi ​@BRASIL-USA,

 

Welcome to the Community.

This error occurs when integrating HubSpot Forms with Monday.com through Zapier, which appears to stem from improperly formatted data sent to Monday.com. The error message suggests a mismatch between the data and the expected JSON structure for one or more columns. To resolve this, users should review the error message closely to identify any specific fields causing the problem. Next, they should check the column types on their Monday.com board, as each type (such as text, number, status, or dropdown) has unique formatting requirements. Referring to the monday.com API documentation can guide the correct data structure for each column type. Within Zapier, users should test their Zap to inspect the data coming from HubSpot and confirm it aligns with the expected format. If the issue isn't immediately clear, troubleshooting by temporarily removing fields one at a time can help isolate the problematic one. Once identified, users can use Zapier's Formatter tool to correct the data format before retesting the Zap to ensure successful data transfer without errors.

If you continue encountering issues, consider contacting Monday.com support for more detailed guidance on their API requirements or consult with Zapier support for further troubleshooting.

THANK YOU - FIXED!

Wow! Thank you for confirming that the resolution provided got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

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