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Hello!

I have a problem with a Zap from Mollie, I have set up a Zap that when a payment is made automatically sets a field in google sheet to paid, when it is set to paid another Zap starts.

Now the Zap is set up all right, with testing everything works fine too. Only the trigger is not started automatically, the Zap is only started when a payment link is created, due to a filter in the Zap the Zap does not continue.

The strange thing is that the Zap is not started when a payment is made, it seems that it does not get anything in from Mollie. 

Does anyone have the same problem or know how I can fix this?

 

My Zap:

So when I click Find new records myself it gets the correct data, but this does not happen when the zap is just on

Hi ​@Waggie,

 

Welcome to the Community.

If your Zap isn't triggering automatically when a Mollie payment is made, ensure the trigger is set to "New Payment," your Mollie account is properly connected, the webhook URL matches Zapier's, and any filters are correctly set. If the issue persists after these checks, contacting Zapier support is recommended for further assistance.

I hope this helps. If you have any more questions or need further assistance, don't hesitate to ask.

Hallo ​@JammerS ,

 

Thanks for your response, this is indeed all set up correctly, sometimes the workflow is also started but with a lot of payments it is not, it seems then there is no signal coming from Mollie to Zapier.

Where can I check the Webhook URL? But anyway this would be fine because 20% of the payments do get a workflow triggered and 80% do not.

 

Hi ​@Waggie,

 

If you're experiencing issues with Mollie webhooks not triggering your Zap, check that the webhook URL in your Mollie dashboard matches the one from Zapier. Review the webhook history in Mollie for any failed calls, and check Zapier's Zap History for errors. Try manually testing your Zap, if it works, the issue likely lies with the webhook delivery from Mollie. If problems persist, contact Mollie support for further help.

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