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Question

Missing variable when I send a mail.

  • June 11, 2024
  • 1 reply
  • 17 views

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hello Zap community, my problem is the following:

The user fills out the form. I configured the form to have three endings depending on the score, where it would show the score level. It shows up in Typeform, but when the Zap runs and sends the email, the variable value does not appear. What do you think could be the issue?

 

 

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 11, 2024

Hi @Ale_ITAC 

To help you troubleshoot, trace the data flow by checking your Zap Runs history details to see the DATA IN/OUT for each step: https://zapier.com/app/history/