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Hey there,

 

The depreciated ‘New Ticket’ trigger for Zendesk was able to pull a `Last Comment Body` endpoint from the ticket. Am I missing that option in the new Zendesk Triggers? We used this trigger to send bug info over to Asana.

Hi @zachihle 

You can try adding this Zap action: Zendesk - Find Ticket

See if that returns the desired data point.

 

The Find Ticket action doesn’t include this datapoint either.

Ah, I did find it now listed as a separate event. 👍🏻

 

 

That’s awesome news @zachihle! Thanks so much for following up here to share how you were able to locate the missing last comment details - the Community here greatly appreciates it! 🤗

Please do reach out again if there’s anything you need help with in future. In the meantime, happy Zapping! ⚡️

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