Hi everyone,

Two questions regarding setting up a one-time transfer between two apps (WooCommerce → Active Campaign.

1. I have a field for which Zapier can draw and preview the data during the mapping stage, but when I do final review of the entire data set, the field is empty. What could be going wrong?
2. One of the fields is a date field. How can I reformat the date for the receiving app, similar to how one might do so in a normal zap using Formatter by Zapier?

For my first question, I’ve connected the apps and run through the steps to set up the steps. In the initial mapping, Zapier sees and can assign the correct field, which holds text data. (see below)

Next screen, when I preview my mapping, Zapier shows the data in this field successfully. See below with highlight of the sample results in red.

(I’ve also shown in red the date format that I’d like to change to YYYY-MM-DD format.)

So far so good. However, when I go next to where Zapier pulls the data set, this subscription type field pulls no data. Most other fields pull data successfuly. Only this and a couple other meta data text fields don’t pull.

So, what could be preventing Zapier from pulling this data, when it could see it initially?

Thanks in advance if someone can guide me here. (Also, much appreciated for any tips on date formatting, in this situation.)