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Microsoft Outlook Error: "Unable to send an email. Error Code: 413"

  • January 31, 2022
  • 4 replies
  • 124 views

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Does anyone know if Outlook have changed their attachment size allowance?

 

Zaps that have been working fine for the past couple of years are now throwing errors each time?

 

 

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 31, 2022

Hi @Buttonjer 

Help article: https://support.microsoft.com/en-us/topic/troubleshooting-error-log-messages-in-microsoft-outlook-mobile-manager-4630d2f9-2dcd-0474-4112-a8e926c6a903

Error 413: Microsoft Outlook Mobile Manager could not initialize due to an internal error in the active connector.

This error message is also similar to Error 400 or Error 405; it may occur if there is a problem either making a connection or confirming the connection.
To resolve this issue, check network connectivity, and then confirm that your server is available.


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  • Author
  • Beginner
  • January 31, 2022

How would I fix that inside Zapier, I am assuming they are connecte to the internet - so there goes that?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 31, 2022

@Buttonjer 

You can check your Outlook app connection here: https://zapier.com/app/connections

Otherwise, probably best to open a ticket with Zapier Support: https://zapier.com/app/get-help


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  • Author
  • Beginner
  • January 31, 2022

All connections are fine, I am having no problem with any other zaps using that outlook account: