I’m trying to upload a file to MS Onedrive, but the OneDrive app connection keeps disconneting, resulting in the zap step errorring each time. thoughts?
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+14- Zapier Orchestrator & Solution Partner
- 34072 replies
Hi
Help links for using OneDrive in Zaps: https://zapier.com/apps/onedrive/integrations#help
- Beginner
- 21 replies
thnx, troy.
I’m now running into a “Access Denied” when trying to upload an attachment/file to my MS OneDrive. ugh.
+14- Zapier Orchestrator & Solution Partner
- 34072 replies
Help link for using files in Zaps: https://help.zapier.com/hc/en-us/articles/8496288813453
Post screenshots showing how your Zap step is configured in EDIT mode with the field mappings visible.
- Beginner
- 21 replies
I get erros when adding inline snippets & file attachments, so I’m sharing via google drive:
https://drive.google.com/drive/folders/--ID removed by moderator--?usp=sharing
This post has been edited by a moderator to remove potentially sensitive information. Please remember that this is a public forum and avoid sharing sensitive details.
+14- Zapier Orchestrator & Solution Partner
- 34072 replies
Help links about GDrive file link formats.
Reference the section about download and export.
+14- Zapier Orchestrator & Solution Partner
- 34072 replies
Try removing the trailing / in the File field input after the mapped variable.
- Beginner
- 21 replies
sneaky “/” marks!. thnx. removed. but, now I’m back to the original “reconnection” issue (what’s diff this time is the actual connection doesn’t seem to be disconnected).
+14- Zapier Orchestrator & Solution Partner
- 34072 replies
- Answer
Do you have a OneDrive paid plan which is required to use the OneDrive Zap App?
You must have either a Business or Enterprise Microsoft 365 paid account.
- Beginner
- 21 replies
I do have a paid MS 365 plan, but it is Personal, not Business. Mystery solved, it appears. Thanks for all your help with my issue. I really appreciate it. I’ll have to figure out a transition plan to a business plan.
+6- Zapier Staff
- 3527 replies
Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.
I’ve run into that "OneDrive connection keeps disconnecting" error a few times super annoying, especially when you’re relying on a workflow that’s otherwise solid. A few things I’ve found helpful:
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Disconnect and reconnect the OneDrive app in Zapier’s My Apps area it forces a fresh OAuth token.
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Clear your browser cache or switch browsers; sometimes stale cookies mess things up—this helped me in a similar case where "Zap stopped working… can no longer send file to OneDrive" community.zapier.com+15community.zapier.com+15community.zapier.com+15community.zapier.com.
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Double-check your OneDrive plan hasn’t changed or run out—sometimes limits kick in silently.
- Beginner
- 21 replies
Mattew, thnx for the additional information on this topic. Old cache seems to be a cause of a lot of overall web activity! :( I’ve had pretty good success lately, but I’ll add your suggestions to my root-cause troubleshooting next time I get an unexpected disconnect. Thanks again. -Bob
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