About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Microsoft Excel error: The app returned, "You don't have permission to open this file in the browser."

  • 26 March 2024
  • 1 reply
  • 22 views
M

Morning you knowledeable lot,

I am trying to synchronise information from a CRM like software into Google Sheets. If was connected before stopped working due to access. I tried to reconnect but now i seem to have forgotten the steps.

  1. Initially the first set up was Synched via One Drive but everytime an information was supposed to be synced across prints this error message. ‘’The app returned "You do not have permissions to open this file in the browser."
  2. I am trying to sych a Google Sheet in Google Drive 
  3. The task is to create a new row of information with every new trigger so i clicked.
  4. Initially showed ‘’My Google Drrive’’ ( See screenshots) then it shows other documents i recognise but not the spreadsheet i require.

 

What can i do to change this ?

3 Attachments

1 reply

SamB
Rank
Userlevel 7
Badge +11

Hi @Melly47. Welcome to the Community! 👋

Can you confirm what trigger event you’re using for the Zap? For example is it the New Row trigger for Microsoft Excel? I’m guessing it’s a Microsoft Excel trigger that’s now getting an “You do not have permissions to open this file in the browser” error is that correct?

There should be a + Load more option available from the dropdown menu on the Spreadsheet field:

c0b3ada74d1ca4f55447076c8ed41df7.png

Can you try clicking on that button to see if the desired spreadsheet is then loaded in? If you’ve got a large number of spreadsheets it may take a several clicks for it to be loaded in. What can also help is to start typing in the name of the spreadsheet in the Search field (located above the list of spreadsheets) and then click on the + Load more button.

Please give that a try and me know how it goes, keen to help get this sorted! 

Reply


Terms & Conditions