Best answer

Microsoft Excel error: The app returned "You do not have permissions to open this file in the browser.".

  • 19 June 2024
  • 3 replies
  • 24 views

Userlevel 1

2 Days ago my zap stopped working. Iam adding automaticly rows when an event webhook triggered.

it worked for months and nothing was wrong. 

 

2 days ago my zaps doesnt run and i got an error mesage: 

 

The app returned "You do not have permissions to open this file in the browser.".

 

What can i do?

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Best answer by ken.a 20 June 2024, 08:10

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3 replies

Userlevel 7
Badge +6

Hi there @yasinyaso,

The “You do not have permissions to open this file in the browser.” error with Microsoft Excel integration is a known bug. Our team is aware of the issue and is working on a fix. I've added your email address as another affected user. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.

In the meantime, you can stay in the loop/follow along with updates on the main thread here: 

Hopefully, this helps!

For anyone that comes across this and wants to be added please reach out on the main topic for this issue here and we’ll get you added to the bug report.

Userlevel 1

What is happening? I cant use zapier

Userlevel 7
Badge +6

Hi @yasinyaso,

I apologize for the inconvenience caused by this bug. I took a look at the bug, and it appears that the bug is still open. Please be assured that our engineering team is actively working on resolving this issue, and you will receive an email notification once the bug has been fixed.

I appreciate your patience and understanding.

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