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Question

Menu disappears before I can click delete

  • Oct 3, 2024 6:57 AM UTC
  • 6 replies
  • 188 views

Hi,

I can’t delete a step from the menu because the option disappears before I can get to delete, which is at the bottom of the menu. 

In other words, I click the ellipses and move my cursor onto the menu and before I can move down to delete, the menu disappears. 

What is going on?

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6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Oct 3, 2024 2:50 PM UTC

Hi @Will_Feroni 

Try using a new/different/updated browser to see if the issue persists.


SamB
Community Manager
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  • Community Manager
  • Oct 9, 2024 1:45 PM UTC

Hi @Will_Feroni 👋

Just came across this and wanted to check in to see how things are going. Did switching to a different browser help to get the delete option to appear long enough for you to click on it?

Want to ensure this gets sorted so let us know whether or not you’re still running into some trouble on this! 🙂


  • New
  • Oct 11, 2024 5:11 PM UTC

I am having the same problem now.


JammerS
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  • Zapier Staff
  • Oct 14, 2024 3:48 AM UTC

Hi @MFHemminga,

 

Have you tried the recommendation on switching to different browser or clearing cache and cookies? Let us know if the issue still persist.


  • New
  • Oct 18, 2024 3:16 PM UTC

Discovered this was being caused by my Ad Blocker in the Malwarebytes Browser Guard browser plugin.

 


JammerS
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  • Zapier Staff
  • Oct 21, 2024 3:47 AM UTC

Hi @RobF,

 

Thank you so much for sharing the work around for this issue. @MFHemminga have you tried disabling browser plugins? Let us know if this resolution works for you.