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Question

MemberPress Trans not triggering Sales Invoice Creation in Xero

  • June 4, 2025
  • 3 replies
  • 25 views
K

I have a Zap that has a trigger of Transaction Completed in MemberPress and action of create a Sales Invoice in Xero. However, the zap never triggers when a tran runs in MemberPress..

My Zap Setup:

  • Trigger: "Transaction Completed" in MemberPress
  • Action: “Create Sales Invoice” in Xero

The Issue:

  • Trans in MemberPress never triggers the Zap.
  • Connection Test and recreating Zap and running a test in Zapier all work fine.

I have tried building a new Zap from scratch. Old Zap used to work and then suddenly stopped working. 

How can I troubleshoot where the error is?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 4, 2025

Hi ​@karne 

Help links from MemberPress about their Zap app integration: 

https://memberpress.com/docs/official-memberpress-zapier-integration/

https://zapier.com/apps/memberpress/integrations#help

 

Note: This integration is available to members on the MemberPress Plus and Pro plans, as it requires the Developer Tools add-on.

If you're subscribed to the Basic plan, you can upgrade to the Plus or Pro plan and gain access to the Developer Tools add-on by clicking the Change Plan link on your account page here.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
K
  • karne
  • Author
  • New
  • 1 reply
  • June 6, 2025

Thanks Troy,

We have both the MemberPress Pro and Zapier Pro plans.

The MemberPress Zapier integration is in place and was working fine, but then suddenly stopped working and I have been unable to work out why. I’m looking for help on how to troubleshoot or some support. 

 

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • June 6, 2025

​@karne 

Try reaching out to MemberPress Support for help with their Zap app integration.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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