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I have a Zap that has a trigger of Transaction Completed in MemberPress and action of create a Sales Invoice in Xero. However, the zap never triggers when a tran runs in MemberPress..

My Zap Setup:

  • Trigger: "Transaction Completed" in MemberPress
  • Action: “Create Sales Invoice” in Xero

The Issue:

  • Trans in MemberPress never triggers the Zap.
  • Connection Test and recreating Zap and running a test in Zapier all work fine.

I have tried building a new Zap from scratch. Old Zap used to work and then suddenly stopped working. 

How can I troubleshoot where the error is?

Hi ​@karne 

Help links from MemberPress about their Zap app integration: 

https://memberpress.com/docs/official-memberpress-zapier-integration/

https://zapier.com/apps/memberpress/integrations#help

 

Note: This integration is available to members on the MemberPress Plus and Pro plans, as it requires the Developer Tools add-on.

If you're subscribed to the Basic plan, you can upgrade to the Plus or Pro plan and gain access to the Developer Tools add-on by clicking the Change Plan link on your account page here.


Thanks Troy,

We have both the MemberPress Pro and Zapier Pro plans.

The MemberPress Zapier integration is in place and was working fine, but then suddenly stopped working and I have been unable to work out why. I’m looking for help on how to troubleshoot or some support. 

 

 


@karne 

Try reaching out to MemberPress Support for help with their Zap app integration.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help