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Question

MemberPress Trans not triggering Sales Invoice Creation in Xero

  • Jun 4, 2025 1:15 AM UTC
  • 3 replies
  • 96 views

I have a Zap that has a trigger of Transaction Completed in MemberPress and action of create a Sales Invoice in Xero. However, the zap never triggers when a tran runs in MemberPress..

My Zap Setup:

  • Trigger: "Transaction Completed" in MemberPress
  • Action: “Create Sales Invoice” in Xero

The Issue:

  • Trans in MemberPress never triggers the Zap.
  • Connection Test and recreating Zap and running a test in Zapier all work fine.

I have tried building a new Zap from scratch. Old Zap used to work and then suddenly stopped working. 

How can I troubleshoot where the error is?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Jun 4, 2025 2:49 AM UTC

Hi ​@karne 

Help links from MemberPress about their Zap app integration: 

https://memberpress.com/docs/official-memberpress-zapier-integration/

https://zapier.com/apps/memberpress/integrations#help

 

Note: This integration is available to members on the MemberPress Plus and Pro plans, as it requires the Developer Tools add-on.

If you're subscribed to the Basic plan, you can upgrade to the Plus or Pro plan and gain access to the Developer Tools add-on by clicking the Change Plan link on your account page here.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
  • karne
  • Author
  • New
  • Jun 6, 2025 12:45 AM UTC

Thanks Troy,

We have both the MemberPress Pro and Zapier Pro plans.

The MemberPress Zapier integration is in place and was working fine, but then suddenly stopped working and I have been unable to work out why. I’m looking for help on how to troubleshoot or some support. 

 

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Jun 6, 2025 12:52 AM UTC

​@karne 

Try reaching out to MemberPress Support for help with their Zap app integration.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help 

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
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