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Mapping Salesforce fields to Slack: Data shows up without associated field labels

  • 19 April 2023
  • 8 replies
  • 53 views

So I am trying to map Salesforce field with Zapier to show up in the Slack.

The issue is, when the data lands in Slack, it only shows the value of the data, not the associated field labels next to it. 

 

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Best answer by jayeshkumarbhatia 19 April 2023, 04:24

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8 replies

Userlevel 4
Badge +6

Hi @RayNYC 

Welcome to the Community! I'm sorry you’re having trouble with your Zap.

Can you please double-check if the correct account is connected to the Salesforce app and if the right Salesforce Objects field was selected?

 

Userlevel 6
Badge +6

Hey @RayNYC ,

 

You will have to add labels text next to each value. As per existing setup, it will only send values to Slack.

 

Thanks Jayeshkumarbhatia.

Is this what you are referring to?
 

 

Userlevel 6
Badge +6

Hey @RayNYC,

Yes, this is what I meant.

This is the screenshot from Slack. I see it is working. Thanks. Last, I will line them all up with the labels and then create a test directly from sf. Will Update.

Worked 100%. Thanks a lot Jaysh. 
 

 

Userlevel 7
Badge +6

Hi @RayNYC,

Awesome! Glad to know that this is working now.

If you have any other questions, please don’t hesitate to post them in the Community. We’re always happy to help! 🤗

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