Hi!
I am trying to create a zap with manychat and Kajabi.
I’ve done it for a client, but now when I’m trying to do it for myself, it seems the system has an hangup…
I get to the step where I’m testing on manychat, and are supposed to get the records, but Zapier keep pulling the same record over and over, even though I’ve added new records in manychat, through Instagram.
And when it has found one record, it sticks to this. It didn’t the first few times, but now it does.
I’ve tried to log in and out of both of mye accounts, but nothing seems to help.
Does anyone know why this is?
Kind regards Mathilde
Best answer
ManyChat to Kajabi Zap keeps using the same record during testing
Best answer by ken.aBest answer by ken.a
Hi
Thanks for the screenshot!
I did some digging into this, and it seems like the issue you’re running into where the “New “Trigger a Zap” Event” trigger is not loading the recent sample data and it’s using the same sample data every time. Our team is aware of the issue and we're working with ManyChat on a fix. I've added your email address as another affected user. That does a few things:
- Bring this to the attention of the integration developers
- Help track and prioritize fixes
- Allows us to notify you via email if/when this is fixed
Unfortunately, I do not have an ETA, but I’ve added you to the list of users affected by this issue so we can let you know as soon as we have any updates.
I appreciate your patience and understanding.
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